Last Updated: September 7, 2026
Official Playroom is committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable. This page outlines how we comply with GDPR principles and your rights under this regulation.
We process your personal data based on one or more of the following legal grounds:
Under the GDPR, you have the following rights regarding your personal data:
You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict the processing of your personal data under certain conditions.
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise any of your rights under GDPR, please contact us at:
Email: [email protected]
We will respond to your request within one month of receipt. If your request is complex or we have received numerous requests, we may extend this period by two further months, and we will inform you of any such extension.
For questions specifically related to data protection and GDPR compliance, you may contact our designated privacy representative at [email protected].
We primarily process and store your personal data within Canada. If we transfer your data outside of Canada or the European Economic Area, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.
We do not knowingly collect or process personal data from individuals under 16 years of age without parental consent. If you believe we have collected such information, please contact us immediately.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.
Official Playroom
427 Wellington Street West
Toronto, Ontario M5V 1E7
Canada
Email: [email protected]