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Terms of Use

Last Updated: September 7, 2026

Agreement to Terms

By accessing or using the Official Playroom website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Services Description

Official Playroom provides professional barbershop and grooming services at our physical location in Toronto, Ontario. Our website serves as an informational platform and appointment booking system for these services.

Appointment Booking

When you book an appointment through our website:

  • You agree to provide accurate and complete information
  • You understand that appointment availability is subject to confirmation
  • You agree to arrive on time for your scheduled appointment
  • You acknowledge that late arrivals may result in shortened service times or rescheduling

Cancellation and Rescheduling

We request that you provide at least 24 hours notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to other clients. Repeated no-shows or late cancellations may result in a requirement for advance payment to secure future appointments.

Payment Terms

Payment for services is due at the time of service. We accept cash and major credit cards. Prices listed on our website are subject to change without notice, though any changes will not affect appointments already booked at the time of the price change.

Service Expectations

While we strive for excellence in all our services:

  • Individual results may vary based on hair type, condition, and other factors
  • We cannot guarantee specific outcomes for all services
  • Any concerns about your service should be communicated to us immediately so we can address them
  • We are not liable for any allergic reactions to products used, though we will inquire about known allergies before service

Use of Website

When using our website, you agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to any portion of the site
  • Interfere with or disrupt the site or servers
  • Transmit any viruses, malware, or harmful code
  • Collect or harvest information about other users
  • Use automated systems to access the site without permission

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Official Playroom or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

User Conduct

When visiting our establishment or using our services, we expect all clients to:

  • Treat our staff and other clients with respect
  • Follow health and safety guidelines
  • Refrain from disruptive behavior
  • Respect our business policies

We reserve the right to refuse service to anyone who violates these standards of conduct.

Limitation of Liability

To the fullest extent permitted by law, Official Playroom shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services or website. Our total liability for any claim arising from our services shall not exceed the amount you paid for the specific service in question.

Indemnification

You agree to indemnify and hold harmless Official Playroom, its owners, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms of Use or your use of our services.

Medical Disclaimer

Our services are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any medical condition. If you have scalp conditions, skin sensitivities, or other health concerns, we recommend consulting with a healthcare professional before receiving our services.

Privacy

Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the modified terms.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law provisions.

Dispute Resolution

Any disputes arising from these Terms of Use or your use of our services shall be resolved through good faith negotiation. If negotiation fails, disputes shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect.

Contact Information

If you have questions about these Terms of Use, please contact us at:

Official Playroom
427 Wellington Street West
Toronto, Ontario M5V 1E7
Canada
Email: [email protected]

Official Playroom

Premium barbershop services for the modern gentleman.

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Disclaimer

Individual results may vary depending on hair type, condition, and maintenance. Our services are not intended to diagnose, treat, or cure any scalp or hair conditions. We recommend consulting with a healthcare professional for medical concerns before undergoing any treatments.

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